DNA was a shorthand for two separate processes, deliberation and negotiation which we argued should contribute to agreement, as far as possible, between network businesses and consumer interests. Note that deliberation, negotiation and agreement (DNA) were not intended to be seen as sequential, nor were they implying a particular best approach.

Our key argument for deliberation was for the use of extended processes like citizens juries, where citizens from outside of direct involvement with aspects of energy industry, could be selected to contribute strong consumer perspective to complex issues. It had been argued by some that consumers could only have limited involvement in regular trip processes because of their complexity. Rather deliberation enables ‘rank and file’ consumers to engage with any complex issue, through an appropriately resourced and managed deliberative process.

Please see the attached document to read the full report.


LDNA Full report revised Sept

DNA was a shorthand for two separate processes, deliberation and negotiation which we argued should contribute to agreement, as far as possible, between network businesses and consumer interests. Note that deliberation, negotiation and agreement (DNA) were not intended to be seen as sequential, nor were they implying a particular best approach.

Our key argument for deliberation was for the use of extended processes like citizens juries, where citizens from outside of direct involvement with aspects of energy industry, could be selected to contribute strong consumer perspective to complex issues. It had been argued by some that consumers could only have limited involvement in regular trip processes because of their complexity. Rather deliberation enables ‘rank and file’ consumers to engage with any complex issue, through an appropriately resourced and managed deliberative process.